Refund policy

Refund and Return Policy

Thank you for shopping at Enid Fragrances. Please read our Refund and Return Policy carefully before making a purchase. By placing an order, you agree to the terms
outlined below:

No Refunds or Returns

Due to the nature of our products and for hygiene and safety reasons, all sales are final. We do not offer refunds, returns, or exchanges on any items once purchased.

Damaged or Defective Products

If your order arrives damaged or defective, please contact us within 48 hours of delivery with the following:

• A clear description of the issue.
• Photographic evidence of the damaged or defective product and packaging.

We will review your case and, if deemed valid, provide a resolution such as a replacement product or store credit.

Order Cancellations

Once an order has been placed and processed, cancellations are not permitted. Please ensure your order details are correct before completing your purchase.

Customer Support

If you have any questions or concerns, feel free to contact us at enidfragrances@gmail.com or 786-471-7436. We’re here to help ensure you have a smooth shopping experience.